First Contact Worker - Job Pack

Job Title                     : First Contact Worker - Permanent

Responsible to          : Team Leader (First Contact)

Salary Scale               : SCP 16 (£18,319) pro-rata

Hours                         : 16hrs a week – hour’s negotiable

Annual Leave             : 25 days p.a. plus 11 BH



Job Title                     : First Contact Worker (Casual)

Responsible to          : Team Leader (First Contact)

Salary Scale               : £9.77 per hour

Hours                         : Various evenings and weekends



Better Leeds Communities are an innovative local organisation. Our core values are excellence, collaboration, inclusion and sustainability; these run through all of our activities. We’re expert in creating opportunities for people to achieve their potential by raising aspirations, removing barriers and delivering sustainable community initiatives. 


We are looking for a permanant memebr of staff to join our core hours team on 16hrs a week, hours negotiable and we are also seeking people available to work on an ad hoc basis during the evenings and/or at weekends – pay for this will be on an hourly basis at £9.77 per hour.


You will be the first point of contact with all those accessing facilities and services at BLC.

You will meet and greet visitors, make appropriate client appointments as required, monitor calls and emails and set up rooms.


For informal enquiries about the role please contact or ring 01132754142 and ask for Frances Dunton.


For a full job pack please see attachments at the bottom of the page.


Please submit all applications via email to


Permanent Hours:

Closing date 9:00am Monday 10th December 2018

Interviews to be held Thursday 13th and Friday 14th December 2018


Casual Hours:

We are always looking to increase our pool of Casual Workers and applications will be assessed as and when they come in, interviews will be arranged individually.